Falak Tayyeb Platinum Group · House of Solutions
FALAK TAYYEB PLATINUMGROUPMenu
Performance Improvement
Reimagining Customer Experience
A design-led workshop enabling leaders to create differentiated customer journeys.
Objective & impact
What this programme
is designed to change.
Participants drive loyalty, advocacy, and growth.
What participants explore
- 01Customer-journey mapping
- 02Design thinking
- 03Touchpoint optimisation
- 04Measuring customer-experience impact
Designed around your context
Make it a customised programme.
FTP Academy can adapt examples, activities, audience level and delivery format around your organisation’s goals.
Register with FTP Academy