FALAK TAYYEB PLATINUMGROUPEmirates ID Services · Dubai
One focused place for new Emirates ID applications, card renewals, lost or damaged card replacements, typing assistance and biometrics guidance in Dubai.
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Typing and application support for customers applying for a new Emirates ID card for the first time.
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Application typing and customer support for renewing an expired or eligible Emirates ID card.
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Application typing and guidance for replacing an Emirates ID card that has been lost or damaged.
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Start a new identity card application with typing and biometrics guidance.
Explore services →02Get help preparing and typing an Emirates ID renewal application.
Explore services →03Start a replacement application for a lost identity card.
Explore services →04Get assistance with the damaged-card replacement application.
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Entry permits, residence visas, Golden Visa, family sponsorship and establishment-card support.
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Explore Labour Services →03Trade names, initial approvals, trade licences and business amendments in Dubai.
Explore DET Services →04Ejari, property valuation, ownership documents, maps and other real-estate services.
Explore Trustee Services →05New Emirates ID applications, renewals, replacements, typing and biometrics guidance.
Explore Emirates ID Services →Visit FTP
Frequently asked questions
FTP provides typing and application support for new identity card applications, ID card renewals, and replacement applications for lost or damaged Emirates ID cards.
Yes. FTP can assist with typing and preparing a new Emirates ID application and explain the next steps, including biometrics guidance when required.
FTP can assist with the renewal application and typing process. Contact reception with your application details so the team can confirm the current requirements.
Yes. Replacement applications for both lost and damaged Emirates ID cards are included in the service catalogue.
Biometrics may be required depending on the application and applicant. FTP can guide you on the relevant step; biometric capture itself is completed through the designated authority channel.
Requirements can differ for a new application, renewal, or replacement. Send FTP reception the service you need on WhatsApp before visiting so the team can confirm the current documents.
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